Compare CRM packages
Compare packages side by side. A tick shows what is included by default; the details explain any limits.
Back to pricingStarting or growing your business?
The Founding Customer offer provides 40% off qualifying standard package subscriptions for the first year and discounted setup. Applications are enquiry-only; standard prices apply afterwards.
Explore the Founding Customer offerEach package covers a standalone managed CRM installation. Customer billing portal access is separate from optional marketplace seller functionality. CS-Cart integration applies only where listed.
Showing monthly billing. All prices exclude VAT. On smaller screens, swipe the table sideways to compare packages.
| Module or service |
Starter Package
CRM EssentialA managed CRM for small businesses, with core customer, company, sales and communication tools for up to 5 users. |
Most Popular
CRM BusinessExpanded CRM capability for growing teams, with commercial, campaign and workflow tools for up to 15 users. |
Advanced
CRM ProfessionalA higher-capacity managed CRM for more complex operations, advanced workflows and integrations, with up to 25 users. |
|---|---|---|---|
| Contact management |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Company records |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Lead management |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Sales opportunities, activities and follow-ups |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Quotes, invoices and PDF downloads |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Email conversations and saved replies |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Contact imports and controlled exports |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
Included
DetailsIncluded in the base package. |
| Payment-provider integration |
Included
DetailsOwn payment-provider account required. Provider fees are separate. |
Included
DetailsOwn payment-provider account required. Provider fees are separate. |
Included
DetailsOwn payment-provider account required. Provider fees are separate. |
| AI email assistance |
Included
DetailsOwn AI API account required. API usage is billed separately by the provider. |
Included
DetailsOwn AI API account required. API usage is billed separately by the provider. |
Included
DetailsOwn AI API account required. API usage is billed separately by the provider. |
| Included CRM users |
Included
5 included DetailsNamed users included in the base package. |
Included
15 included DetailsNamed users included in the base package. |
Included
25 included DetailsNamed users included in the base package. |
| Additional CRM users |
Optional extra
EUR 5.00 per month per unit DetailsAdditional named users above the package allowance. |
Optional extra
EUR 5.00 per month per unit DetailsAdditional named users above the package allowance. |
Optional extra
EUR 5.00 per month per unit DetailsAdditional named users above the package allowance. |
| Email campaigns |
Optional extra
EUR 15.00 per month DetailsCampaign tools. Email delivery provider charges are separate. |
Included
DetailsCampaign tools. Email delivery provider charges are separate. |
Included
DetailsCampaign tools. Email delivery provider charges are separate. |
| Recurring billing and customer portal |
Optional extra
EUR 25.00 per month DetailsRecurring subscriptions, renewal tools and customer billing portal sold together. Basic quotes and invoices remain included in every package. |
Included
DetailsRecurring subscriptions, renewal tools and customer billing portal sold together. Basic quotes and invoices remain included in every package. |
Included
DetailsRecurring subscriptions, renewal tools and customer billing portal sold together. Basic quotes and invoices remain included in every package. |
| CS-Cart single-store integration |
Optional extra
EUR 49.00 per month + EUR 295.00 one-off DetailsOne supported CS-Cart installation and one agreed storefront, including product, order and customer synchronisation. For multiple Ultimate storefronts, choose the separate Multi-Store integration. CS-Cart licences and hosting are separate. |
Optional extra
EUR 49.00 per month + EUR 295.00 one-off DetailsOne supported CS-Cart installation and one agreed storefront, including product, order and customer synchronisation. For multiple Ultimate storefronts, choose the separate Multi-Store integration. CS-Cart licences and hosting are separate. |
Optional extra
EUR 49.00 per month + EUR 295.00 one-off DetailsOne supported CS-Cart installation and one agreed storefront, including product, order and customer synchronisation. For multiple Ultimate storefronts, choose the separate Multi-Store integration. CS-Cart licences and hosting are separate. |
| Multi-Vendor seller CRM |
Optional extra
EUR 29.00 per month + EUR 195.00 one-off DetailsSeller CRM for CS-Cart Multi-Vendor seller accounts. Requires the CS-Cart single-store integration for the Multi-Vendor installation. Ultimate Multi-Store storefront integration is offered separately and does not require this seller add-on. |
Optional extra
EUR 29.00 per month + EUR 195.00 one-off DetailsSeller CRM for CS-Cart Multi-Vendor seller accounts. Requires the CS-Cart single-store integration for the Multi-Vendor installation. Ultimate Multi-Store storefront integration is offered separately and does not require this seller add-on. |
Optional extra
EUR 29.00 per month + EUR 195.00 one-off DetailsSeller CRM for CS-Cart Multi-Vendor seller accounts. Requires the CS-Cart single-store integration for the Multi-Vendor installation. Ultimate Multi-Store storefront integration is offered separately and does not require this seller add-on. |
| Priority support |
Optional extra
EUR 39.00 per month DetailsPrioritised support during published business hours. Scope agreed at onboarding; no guaranteed response time or unlimited development included. |
Optional extra
EUR 39.00 per month DetailsPrioritised support during published business hours. Scope agreed at onboarding; no guaranteed response time or unlimited development included. |
Included
DetailsPrioritised support during published business hours. Scope agreed at onboarding; no guaranteed response time or unlimited development included. |
| Additional storefronts and bespoke integrations |
Quote required
DetailsScope, recurring costs and setup quoted separately before purchase. |
Quote required
DetailsScope, recurring costs and setup quoted separately before purchase. |
Quote required
DetailsScope, recurring costs and setup quoted separately before purchase. |
| CS-Cart Ultimate Multi-Store integration |
Quote required
DetailsIntegration for an agreed number of CS-Cart Ultimate storefronts. Scope, setup and recurring fees are quoted before purchase. Choose this instead of the single-store integration; both are not required. CS-Cart licences and hosting are separate. |
Quote required
DetailsIntegration for an agreed number of CS-Cart Ultimate storefronts. Scope, setup and recurring fees are quoted before purchase. Choose this instead of the single-store integration; both are not required. CS-Cart licences and hosting are separate. |
Quote required
DetailsIntegration for an agreed number of CS-Cart Ultimate storefronts. Scope, setup and recurring fees are quoted before purchase. Choose this instead of the single-store integration; both are not required. CS-Cart licences and hosting are separate. |
Need a different combination?
Priced optional extras can be selected at checkout where available. Items marked “Quote required” and bespoke combinations need a separate quote. Only the modules listed as included form part of the base price.
Discuss your packagePrices exclude VAT. Bespoke development, migration and integrations are included only where expressly listed. Ask us about your requirements.